Crystal report shows a blank page in

Sometimes web page shows blank page although it is consist of Crystal report viewer.

Cause of Problem

  • Using client tools (debug window of your browser) or server tool (IIS log) you will find that some files (crv.js , style.css ) are not served;
  • these files are placed by CR installer in wwwrootaspnet_client folder but they cannot be reached;
  • If you installed your application in a website different from Default WebSiteaspnet_clientfolder is not placed inside that website

The solution is to work on IIS this way:

  • Copy aspnet_client folder from c:inetpubwwwroot folder to the new website root folder.


  • Create a virtual directory called aspnet_client that points to c:inetpubwwwroot inside the new website
  • Toyo

    Whao, so cool. Works fine for me. Thanks man!

  • rupom

    Thank you so so much.

  • Eliecer Marenco

    Muchas gracias, me estaba matando este problema, Thank you so much, this was killing me.

  • OLI – Dhaka, Bangladesh.

    Thanks brother. You just saved me. (OLI – Dhaka, Bangladesh)

    • hasibul2363

      Glad to know that it saved you!

  • Adrián Jc

    You are the real MVP

  • Soundappan


  • usman

    hi friend i use this code to send pdf file to client but when i run on iis its show blank page i apply all solution changw web.config file place folder but still same problem

  • Shifa Bakali

    thank you so much…you just saved me…